Shipping and Returns

Orders

Shipping and Returns

Review the delivery and return process before placing your order.

Orders

Shipping and Returns

Delivery timing

Delivery estimates depend on stock status, sourcing, sizing and destination. Confirm the expected dispatch date before completing an order.

Insured shipping

Jewelry orders should be shipped using a trackable, insured service. Delivery requirements and signature options are confirmed with your order.

Returns

Return eligibility depends on whether an item is standard, resized, engraved or custom sourced. Request the applicable return terms before purchase.

Start a return

Contact support with your order number and the reason for return. Wait for return instructions before sending jewelry back.

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